Privacy Policy

1. Information We Collect

When you request a quotation, register for rental equipment, request engineered staging drawings, or contact our sales and support engineering team, we collect necessary business details including:

• Contact Information: Company name, designated project manager name, work email address, phone number, and site dispatch addresses.
• Corporate Identification & Tax Details: GSTIN number, company billing address, and purchase order documentation for B2B accounting.
• Technical Site Parameters: Height requirements, indoor vs outdoor deployment conditions, platform load class specifications, and site floor access plans.
• Technical Usage Data: IP addresses, browser type, device metadata, and site browsing activity via standard security cookies to optimize portal performance.

2. How We Use Your Information

Your data is exclusively processed to deliver high-precision height safety equipment and services:

• Formulating custom engineering proposals, structural load calculations, and rental contracts.
• Coordinating nationwide freight delivery, equipment dispatch, and certified site assembly training.
• Sending safety inspection certificate renewals, EN1004 compliance test reports, and product maintenance updates.
• Fulfilling legal tax invoicing and regulatory audit requirements under Indian commercial law.

3. Information Sharing & Third-Party Dispatch

We share client information strictly on a need-to-know operational basis with trusted partners who operate under binding confidentiality agreements:

• Logistics & Freight Carriers: Shared site delivery addresses and recipient phone numbers to facilitate heavy equipment transit.
• Third-Party Inspection Bodies: Shared tower serial numbers and site location details for independent EN 1004 load certification audits when ordered by client EHS teams.
• Statutory Authorities: Disclosed only when explicitly mandated by court orders or Indian government regulatory bodies.

4. Data Protection Rights

Under applicable data protection framework regulations, client representatives have the right to request access to stored company contact profiles, update billing records, or request deletion of non-essential marketing communications by emailing our Data Protection Officer at info@safeheightgroup.com.